Sending flowers to a hospital
We've been on Madison Avenue at 96th Street since 1929, and Mount Sinai is two blocks up Madison. Our own drivers deliver to hospitals across Manhattan, Brooklyn and Queens. Here's how to make sure your flowers reach the patient.
What to put in your order
- The patient's full name. Use the name on their hospital wristband, not what the family calls them. "Uncle Sal" isn't on the patient list.
- The hospital and its address. Some hospitals have more than one building. For example, NewYork-Presbyterian's hospital for new mothers is at 1283 York Avenue, not at the main entrance on East 68th Street.
- The room number, plus the area or wing if you know it. We can't deliver without a room number.
- A phone number for the patient or someone with them, plus your own. We need one for every hospital order.
- Sending to NYU Langone? Also give us the name and cell number of a family member or friend who can meet our driver in the lobby. NYU Langone has every delivery picked up in the lobby by the patient's support person.
What we do
- We call the hospital first. Before your flowers go out, we confirm the patient is there and able to receive flowers.
- We deliver once we have the room number and the OK. If the patient can't be found yet, for example because they're still in surgery or being moved, we keep calling until the delivery can go.
- Hospital staff usually carry the flowers up. At most hospitals our driver leaves the flowers at a front desk, security office or flower room, and the hospital's staff or volunteers take them to the room. So when they reach the bedside is up to the hospital.
- If no one can take the flowers, we call the patient's number, then you, to set up a later delivery or a different address.
Sometimes a hospital won't confirm a patient. Patients can ask not to be listed, and mental-health units usually don't confirm anyone by phone. If that happens, we'll call the patient's number, then you, to work out the best plan.
When we deliver: Monday to Friday 9 AM to 7 PM, Saturday and Sunday 10 AM to 6 PM. We can't promise a set time. For same-day delivery to a hospital, order by 1 PM ET: hospital front desks can stop taking deliveries in the late afternoon. We'll still try to fit in later orders, so call us right after you order and we'll check it can go out today. Delivery is $15 in Manhattan and $25 in Brooklyn and Queens.
Check the unit before you order
Rules differ from hospital to hospital and from unit to unit, and they can change. The nurses' station, the patient or the family can tell you what the unit allows. Here's what many hospitals limit:
- No flowers on some units. Intensive care, cancer and transplant units, recovery rooms, labor and delivery, newborn nurseries and the NICU often don't allow flowers.
- Plants often count too. Some units don't allow live plants or soil. At NYU Langone, plants follow the same rules as cut flowers, and Memorial Sloan Kettering doesn't allow plants in intensive care, transplant or cell-therapy rooms. So a plant or orchid isn't a way around a "no flowers" unit.
- Deliveries usually stop downstairs. Most hospitals take deliveries at a lobby desk, security office or mailroom, and their own staff bring them up.
- Privacy. A hospital may not confirm a patient's room by phone if the patient asked not to be listed.
- Candles. Please leave candles off a hospital order. MSK and NYU Langone, for example, don't allow candles or open flames (MSK, NYU Langone).
- Scent. Rooms are small and often shared, so a lightly scented design is kinder.
For a new baby: At NewYork-Presbyterian, flowers aren't allowed on labor and delivery, in the nursery or in the NICU, but they're welcome in the mother's room once she moves there after the birth. Address them to the mother. At other hospitals, ask the unit.
If the unit says no: Send them home instead. We can hold your order and deliver to their home once they're discharged. If the discharge date isn't certain, the day after is the safer bet. For someone after a transplant or on chemo, ask the family first: some care teams ask for no fresh flowers or plants at home either (per NYU Langone's transplant guide).
Hospital by hospital
Last checked October 2, 2026. We only list a rule when the hospital publishes it or tells us directly, and we link to the hospital's own page. "Check with the hospital" means the hospital doesn't publish a rule, so please ask the unit before you order. "Older hospital guide" means the hospital's own page or guide is from 2019 or earlier, or from the COVID years, and may have changed.
Near our shop (Upper East Side)
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| Hospital | Flowers | Plants | Where deliveries go | Their page |
|---|---|---|---|---|
| The Mount Sinai Hospital (1 Gustave L. Levy Place; entrances at 1468 Madison Ave and 1190 Fifth Ave) and Kravis Children's (Mount Sinai lists 1184 Fifth Ave). Two blocks up Madison from us. | No unit rules published. Some units, such as intensive care, may not allow flowers, so ask the patient's floor. | No rule published. Ask the floor. | Hospital staff take deliveries to the room, per Mount Sinai's welcome guide (older hospital guide, 2017). | Visitor page · Welcome guide (2017) |
| NewYork-Presbyterian/Weill Cornell, incl. Komansky Children's (525 E 68th St) | Not allowed in intensive care, recovery rooms, operating rooms, newborn nurseries, labor and delivery, or cancer and transplant units. This includes dried and artificial flowers. | No rule published. Check with the nurse. | No drop point published for florists. The Information Desk is just past the main lobby. | Your hospital stay |
| NYP Alexandra Cohen Hospital for Women and Newborns (1283 York Ave, floors 12-18 of the Koch Center) | Not on labor and delivery, in the nursery or the NICU. Welcome in the mother's room after the birth. | No rule published. | Not published. Check with the hospital. | NYP labor & delivery FAQ |
| Memorial Sloan Kettering (Memorial Hospital, 1275 York Ave), incl. MSK Kids | MSK asks you to check with the unit's nursing station before ordering. Not allowed in intensive care, stem cell transplant rooms, or CAR T and TIL cell-therapy rooms. In the recovery room, flowers wait in the flower room until the patient moves to a room. MSK Kids doesn't allow flowers in some rooms. | Not allowed in intensive care, transplant or cell-therapy rooms. Other floors: check with the unit. | The flower room just inside the main entrance. Include the patient's name and room number, per MSK. | Gift shop page · ICU guide · Cell-therapy guide · Contact page |
| MSK David H. Koch Center (530 E 74th St) and Josie Robertson Surgery Center (1133 York Ave) | No rule published. Most Josie Robertson patients go home the same day or the next, so sending home is often better. | No rule published. | Not published. Call us before ordering. | Josie Robertson guide |
| Hospital for Special Surgery (HSS) (535 E 70th St) | Some units don't allow flowers, but HSS holds those flowers until the patient is allowed to have them (HSS's Service Excellence team told us by email, October 2026). Its surgery centers (1233 Second Ave and 610 W 58th St) don't allow flowers or gifts in the recovery area, and patients go home the same day, so send flowers home. | No rule published. | Flowers can generally be delivered any day, 7 AM to 8 PM (HSS told us by email, October 2026). Visitors check in at the main lobby information desk with photo ID. | Patients & visitors · Surgery center rules |
| Lenox Hill Hospital (100 E 77th St) | Not allowed in intensive care, cardiac care units, the heart surgery recovery unit, and some rooms in the progressive coronary care unit. | No rule published. Check with the hospital. | All flower deliveries go to the Security office at the 76th Street entrance, and a hospital volunteer takes them to the patient. | Visitor page · Patient guide |
| NYC Health + Hospitals/Metropolitan (1901 First Ave, 97th-99th St) | No rule published. Check with the hospital. | No rule published. | Not published. Visitors get a pass at the Information Desk in the Main Building lobby (older hospital guide, 2015). | Visiting page (2015) |
| Gracie Square Hospital, a mental-health hospital (420 E 76th St) | Not named either way. Staff check every package, and items patients can't have on the unit include glass bottles, plastic bags, cords and straps, pins and anything sharp. A glass vase, ribbon or plastic wrap may be refused, so check with the hospital first. Under New York's mental-health privacy law, staff may not confirm a patient is there. | No rule published. | The lobby; staff inspect every package. | Visiting policy · Patient guide |
| Calvary's Dawn Greene Hospice (15th floor) and ArchCare Mary Manning Walsh Home (1339 York Ave) | No rule published. Check with them. | No rule published. | Not published. The hospice front desk is staffed 24/7. | Dawn Greene Hospice · Mary Manning Walsh |
| Upper East Side Rehabilitation and Nursing Center (211 E 79th St) | No rule published. Check with the front desk. | No rule published. | Not published. | Contact page |
| Rockefeller University Hospital (1230 York Ave) | No hospital rooms now. Rockefeller says it became an outpatient research center in 2026. | - | - | Rockefeller |
Elsewhere in Manhattan
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| Hospital | Flowers | Plants | Where deliveries go | Their page |
|---|---|---|---|---|
| NYU Langone: Tisch Hospital (550 First Ave), Kimmel Pavilion (424 E 34th St), Hassenfeld Children's (430 E 34th St), Orthopedic Hospital (301 E 17th St) | Only in some areas. Not allowed in intensive care; cancer, dialysis, infusion and transfusion areas; transplant units; operating rooms and units for patients after surgery or a procedure; or labor and delivery for patients with weak immune systems. | Same rule as flowers. | Lobby only. Every messenger delivery must be picked up in the lobby by the patient's support person, so give us their name and cell number. | Visitor information |
| NYU Langone Perlmutter Cancer Center (160 E 34th St) | Not allowed in cancer, infusion or transplant treatment areas, so we suggest sending flowers home instead. | Same rule as flowers. | - | Visitor information |
| Other NewYork-Presbyterian hospitals: Columbia (177 Fort Washington Ave), Morgan Stanley Children's and Sloane (3959 Broadway), Allen (5141 Broadway), Lower Manhattan (170 William St) | Same NYP rule as Weill Cornell. For new mothers: not on labor and delivery, welcome in her room after the birth. | No rule published. | Not published. | Your hospital stay |
| Mount Sinai Morningside (1111 Amsterdam Ave) and Mount Sinai West (1000 Tenth Ave) | No rule published. Check with the hospital. | No rule published. | Not published. | Visitor page |
| New York Eye and Ear Infirmary of Mount Sinai (310 E 14th St) | No rule published. Check with the hospital. | No rule published. | Not published. | Plan your visit |
| Mount Sinai Beth Israel | Closed on April 9, 2025. Please tell us where the patient is now. | - | - | Mount Sinai's notice |
| NYC Health + Hospitals/Bellevue (462 First Ave) | Check with the unit staff before bringing anything onto a unit, per Bellevue's visiting page (older hospital guide, 2015). | Same: check with the unit. | Not published for florists. Visitors get a pass at the information desk in the First Avenue lobby (older hospital guide). | Visiting page (2015) |
| NYC Health + Hospitals/Harlem (506 Lenox Ave) | No rule published. Check with the hospital. | No rule published. | Not published. | Visiting page (2015) |
| Manhattan Eye, Ear & Throat Hospital (210 E 64th St) and Northwell Greenwich Village Hospital (30 Seventh Ave) | No rule published. Check with the hospital. | No rule published. | Not published. MEETH visitors check in with lobby security. | MEETH · Greenwich Village |
| VA Manhattan (423 E 23rd St) | No fresh flowers for patients in critical care, per the VA's policy page. Other wards: check with the hospital. | No rule published. | Not published. | VA NY Harbor policies |
Brooklyn and Queens
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| Hospital | Flowers | Plants | Where deliveries go | Their page |
|---|---|---|---|---|
| NYU Langone Hospital - Brooklyn | Same NYU Langone rules: only in some areas. | Same rule as flowers. | Lobby pickup by the patient's support person. | Visitor information |
| NewYork-Presbyterian Brooklyn Methodist | Not allowed in intensive care, recovery rooms, operating rooms, nurseries, labor and delivery, or cancer units, per its patient guide (older hospital guide, 2019). NYP's current system page also lists transplant units. | No rule published. | Not published. | Patient & visitor guide (2019) |
| NewYork-Presbyterian Queens | Not on labor and delivery; welcome in the mother's room after the birth. NYP's system rule covers other units. | No rule published. | Not published. | Maternity page |
| Other Brooklyn and Queens hospitals | We haven't checked these yet. Please check with the hospital, or call us. | - | - | - |
Good to know if you're bringing a balloon yourself (we don't sell balloons): NYP, Lenox Hill, MSK, NYU Langone and HSS's children's unit don't allow latex balloons; NYU Langone allows one foil balloon per patient, and Lenox Hill allows only foil balloons in patient rooms.
Questions?
Call us at 212-289-1677 or email jeromeflorists1@gmail.com. A two-minute call beats a guess. Ready to choose? See our Get Well collection.